-
How do I book a consultation?
1. Contact Us – Reach out via phone, email, or our website to schedule an appointment. 2. Choose a Time – Select a date and time that works best for you. 3. Complete the Consultation Form – Fill out the Information & Consultation Form before your session. 4. Confirm Your Appointment – Receive a confirmation message with your appointment details. 5. Prepare for Your Consultation – Bring any relevant medical or dietary information to discuss during the session.
-
What kind of consultations do you offer?
We provide help for general health, wellbeing, and anti-ageing/aesthetics covering a full range of issues. Our services include health and wellness consultations, skin analysis, rejuvenation, gut microbiome health, DNA testing and nutritional coaching. Find out more information by visiting our Book Consultation page.
-
Can I reschedule my consultation?
Yes, appointments can be rescheduled up to 24 hours in advance. Please contact our support team to rearrange your booking. Cancellations within 24 hours of the appointment may incur a fee. Refer to your booking confirmation email for full details.
-
How do I know this consultation will actually help me?
Our consultations are designed to provide clear, science-backed insights, helping you make informed decisions about your health. Whether it's gut health, hormone balance, or DNA-based wellness, we don’t just give you results—we provide expert guidance on what to do next.
-
Can’t I just visit my GP instead?
While GPs offer general healthcare when issues arise, our consultations focus on personalised, preventative wellness. We take the time to explore your concerns in-depth, using advanced testing and expert analysis to help you optimise your health—before issues arise.
-
Is this worth the money?
Investing in preventative health measures now can save you time and money in the long run. Instead of spending on trial-and-error treatments and medications, ineffective supplements, or generic advice, our consultations give you a tailored, evidence-based plan that actually works. Good health is priceless.
-
Is my data private and secure?
Absolutely. We follow strict data protection regulations (GDPR-compliant), and your information is kept completely confidential. Your results are only shared with you and our clinical team.
-
How complicated is the process?
We make it as simple and stress-free as possible. Most of our consultations are done online, and at-home test kits are easy to use. We guide you every step of the way, from taking your test to understanding your results.
-
How do I know this product will work for me?
Our supplements and skincare products are science-backed and clinically formulated to target health and skin. We also offer consultations to personalise your approach, ensuring you choose products that truly suit your needs.
-
How long until I see results?
Marine collagen works from within, and results build over time. While some people notice improvements in skin hydration and energy within a few weeks, full benefits typically appear after 8-12 weeks. This is because skin, tissue, and bone turnover takes time, and the rate varies from person to person. ✔ Weeks 2-4: Improved skin hydration, elasticity, and a natural glow. ✔ Weeks 4-8: Reduced fine lines, stronger nails, and healthier hair. ✔ Weeks 8-12: Visible anti-ageing effects, better joint mobility, and improved overall vitality. For best results, consistency is key.
-
Do you offer refunds if it doesnt work?
While we can’t guarantee the same results for everyone, we stand behind the quality and effectiveness of our products. If you have any issues, our team is here to help you adjust your routine or find a better solution.
-
Why is Swedish Nutra better than other brands?
Swedish Nutra prioritises high bioavailability, pure ingredients, and evidence-based formulations. Many products on the market contain low-quality fillers or ineffective doses, whereas Swedish Nutra is designed by experts for real, visible results.
-
What is collagen used for?
Marine collagen is a powerful, science-backed supplement that supports skin, joint, and overall health. It plays a key role in: ✔ Reducing joint pain & stiffness – Helps restore cartilage and improve mobility. ✔ Boosting skin hydration & elasticity – Minimises fine lines, wrinkles, and dryness. ✔ Strengthening bones & tissues – Supports faster recovery and long-term bone health. ✔ Promoting heart & circulatory health – Aids in maintaining strong arteries and veins.
-
Why is liquid marine collagen necessary?
Liquid marine collagen is the most effective way to replenish lost collagen because it has superior absorption compared to powders or tablets. Unlike bovine or plant-based options, marine collagen has superior absorption, making it the most effective choice for full-body support. Shop our premium liquid marine collagen today and restore your body's foundation.
-
What is Swedish Nutra marine collagen made from?
Swedish Nutra Marine Collagen is made from high-quality hydrolysed marine collagen peptides, sourced from sustainably harvested fish. It contains essential amino acids like glycine, proline, and hydroxyproline, which support skin elasticity, joint health, and overall vitality. ✔ Sustainably sourced marine collagen – High in Type I collagen for skin, hair, and nails. ✔ Hydrolysed for superior absorption – Works faster and more effectively than powders or tablets. ✔ Enhanced with vitamins & minerals – Formulated to maximise collagen production and support overall wellbeing.
-
How many types of collagen are there?
There are six main types of collagen, each supporting different parts of the body: ✔ Type I – Strengthens skin, tendons, ligaments, and bones for improved elasticity and firmness. ✔ Type II – Supports cartilage and spinal discs, promoting joint flexibility. ✔ Type III – Essential for skin, blood vessels, and connective tissue health. ✔ Type IV – Helps maintain the skin’s protective barrier and organ linings. ✔ Type V – Found in the lungs, hair, cornea, and bone, supporting tissue strength. ✔ Type X – Key for bone health and repair.
-
What kind of products do you sell?
We offer a range of collagen and retinol products. All of which have been proven to deliver results. We use these products ourselves and recommend them to all our patients in clinic.
-
Are the products safe for sensitive skin?
Yes. Our stocked products have been developed to suit a range of skin types, but we recommend consulting with our team if you have specific skin concerns. Retinol cream use should be built up slowly if you are prone to dry skin.
-
How do I know which skincare product is right for me?
If you would like some advice before purchasing a product, you can you our AI helper to get some help or send us an email. If you would like a more personal health and wellbeing plan, try booking one of our online consultation services where we can help you create a plan and recommend the best products tailored to your needs.
-
Can I track my order?
Yes, once your order has been processed and shipped, you’ll receive an email with tracking details. You can use this information to monitor the delivery progress of your items.
-
What is your return policy?
We accept returns within 30 days of delivery if the items are unopened, unused, and in their original packaging. Please contact our customer support team to initiate a return.
-
How long does shipping take?
Standard shipping takes 3-5 working days, and express shipping takes 1-2 working days within the UK. For international orders, please contact us for estimated delivery times.
-
Do you ship internationally?
Yes, we do. However, international shipping rates and times vary depending on your location. Please contact us directly for more information on shipping rates and availability to your country.
-
What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay and PayPal, for secure and convenient checkout. All payments are processed securely.
-
Is my personal information secure?
Yes. We are committed to protecting your privacy and personal data. Our website uses SSL encryption to ensure your information remains confidential and secure.
-
How do I contact customer support?
You can reach our support team via email, phone, or live chat on our website. We’re here to help with any questions regarding orders, consultations, or product recommendations.